Heat Pump Repair and Replacement in Sarasota

Across much of Southwest Florida, the "AC" is really a heat pump: one outdoor unit that cools all summer and runs in reverse on the handful of chilly nights. It shares most of an air conditioner's problems and adds a few of its own.

  • Cooling and heating
  • Reversing valve and defrost
  • Backup heat strips

The short version

A heat pump is an air conditioner that can run backward. In cooling mode it fails like any AC. In heating mode, look for a reversing valve stuck in one position, defrost problems and backup heat strips that do all the work.

  • Typical asks: heat pump not cooling, not heating, blowing cold air in heat mode, steam from the outdoor unit
  • Ask about: reversing valve, defrost board, heat strips

Heat pumps estimate request

About a minute. Send the details and expect a call back to talk the project through.

By submitting, you agree that your name, contact details and project information may be shared with a local service provider so they can contact you about your project. Never sold to marketing lists. See the privacy policy.

How common
Many Southwest Florida homes heat and cool with a heat pump
Unique parts
Reversing valve, defrost controls, backup heat strips
First cold night
A brief dusty smell from heat strips is common
Replacement
Usually like for like, sized with a load calculation

How a heat pump differs from a straight AC

In cooling mode a heat pump moves heat from inside the house to the outdoor coil, exactly like an air conditioner. In heating mode a reversing valve swaps the direction so the outdoor coil gathers heat from the outside air and releases it indoors. Southwest Florida winters are mild, so the heating side gets little use, but it matters on the occasional cold front when overnight lows drop into the 40s or below, as the National Weather Service Tampa Bay office notes in its winter outlooks (National Weather Service Tampa Bay Area).

Common heat pump problems

Cooling problems

Everything on the AC repair page applies: capacitors, contactors, drain lines, airflow and refrigerant leaks.

Blowing cold air in heat mode

A reversing valve stuck in the cooling position, a thermostat set up for a different kind of system, or a short defrost cycle. During defrost the system briefly switches to cooling to melt frost off the outdoor coil, which can feel like a burst of cool air.

Steam or frost on the outdoor unit

Light frost on a cold morning and a puff of steam during defrost are normal. A thick block of ice that does not clear is not, and points to a defrost control, sensor or airflow problem.

Burning smell on the first cold night

Many Florida heat pumps have electric heat strips in the air handler as backup. When they switch on for the first time in a year, dust burns off and a brief smell is common. A smell that persists, or any sign of scorching, means turn the system off and have it checked.

High bills in a cold snap

If the heat strips are doing most of the heating, bills rise quickly. That can point to a thermostat setting, a low refrigerant charge or a heat pump that cannot keep up.

Heat strips and your electric bill

Electric resistance heat uses much more power than the heat pump itself. Florida Power & Light's energy tips suggest keeping winter thermostat settings moderate (Florida Power & Light, energy-saving tips). Big jumps in the set point can bring the strips on even when the heat pump alone could handle the load.

Replacing a heat pump

If the house already has a heat pump, a new heat pump is usually the natural choice. The same rules as an AC replacement apply: a load calculation, a matched indoor and outdoor system, a proper drain and a permit. Older heat pumps often use R-22, which is no longer produced (U.S. EPA, phaseout of HCFCs including R-22). Variable-speed heat pumps run longer at low speed in summer, which helps with humidity.

Ductless heat pumps

Mini-splits are heat pumps too. They suit additions, garages and lanais that the main system does not reach. See mini-splits.

Details to send with the form

Note whether the problem shows up in cooling, heating or both; whether the outdoor fan is spinning; whether there is ice, steam or a smell; and roughly how old the system is. A photo of the thermostat screen and the outdoor unit label helps too.

Sizing up the job: see what shapes heat pump work on the estimate-factors page. It lists what moves the scope, never a price.

Further reading

Sources for this page: National Weather Service Tampa Bay Area; Florida Power & Light, energy-saving tips; U.S. EPA, phaseout of HCFCs including R-22.

Asked and answered

Heat Pump Repair & Replacement: what people ask

  1. Is my AC a heat pump?

    If your outdoor unit provides heat in winter and there is no gas furnace, it is likely a heat pump. The label on the outdoor unit or the thermostat settings usually say so.

  2. Why is my heat pump blowing cold air in heat mode?

    It may be in a defrost cycle, the reversing valve may be stuck, or the thermostat may be set up for a different system.

  3. Is steam from the outdoor unit normal?

    A brief puff of steam during defrost is normal on a cold morning. Thick ice that does not clear is not.

  4. Why does my heat smell like burning the first time?

    Dust on the backup heat strips burns off when they switch on after months of rest. A smell that lingers should be checked.

  5. Do heat pumps work in Florida?

    Yes. Mild winters suit heat pumps well, and the cooling side works like any central AC.

Heat pump requests by town

Barrier-island salt air, inland heat, house age and which permit office applies all change from one community to the next. Pick yours for local notes.

Sarasota and the keys

North: Manatee line

South County

Planning heat pumps work?

Send the details and expect a call back to talk the project through.

Start my AC estimate
Start my AC estimate